63pinas privacy policy Philippines guide

Read the 63pinas privacy policy Philippines page to learn how 63pinas collects, uses, protects, and shares personal data for local players. 18+ only 63pinas.

Last updated: June 2026

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Review Your Privacy Rights

The 63pinas privacy policy Philippines page explains how we collect, use, store, and protect your personal information when you access our online casino and betting services. We provide services for players in Philippines and handle personal data in line with applicable privacy standards, including the Data Privacy Act of 2012 or RA 10173. By registering, logging in, depositing, withdrawing, or otherwise using this platform, you acknowledge that you have read and accepted this policy. This guide should also be read together with our Terms of Service and our Responsible Gambling page so you understand both your privacy position and your responsibilities while using the site.

1. Introduction

We operate this platform as an online casino and betting service designed for local users, with account access, payments, verification, and support processes tailored for players in Philippines. This policy covers personal data collected through registration forms, payment flows, customer support, promotional contact, device use, and activity across our website and related tools. It applies whether you browse casually or create an account through Register. If you do not agree with the terms of this policy, you should stop using the platform. Continued access to the site, games, or account functions means you accept how we process information for service delivery, compliance, security, and player safety.

2. Information We Collect

We collect personal data that is necessary to create accounts, process transactions, verify identity, maintain security, and deliver a stable gaming experience. Our data collection practices are based on operational need, legal compliance, and fraud prevention. Depending on how you use the platform, we may gather details directly from you, automatically from your device, or from payment and verification partners. The categories below explain the main types of information we process under this casino privacy policy Philippines framework, including KYC records, GCash data, and technical information used to keep accounts secure and usable across desktop and mobile sessions.

Account Information: full name, email address, mobile number, date of birth, username, and preferred payment method such as GCash, Maya, GrabPay, or bank transfer.

Identity Verification Data: KYC documents, government-issued ID, PhilSys or National ID details, selfies where required, and proof of address for account verification and compliance checks.

Usage Data: pages visited, games accessed, bet history, session duration, click patterns, referral sources, login times, and interactions with account features or promotions.

Device Information: IP address, browser type, operating system, device type, unique technical identifiers, language preference, approximate location signals, and time zone settings.

Financial Information: deposit amounts, withdrawal requests, selected payment channels, partial transaction references, account balances, and transaction timestamps in PHP.

Communications: messages sent to support through live chat, email, contact forms, or messaging apps, including records needed to resolve disputes and service concerns.

3. How We Use Information

We use personal data only for legitimate and clearly defined business purposes connected to account operation, legal obligations, and service quality. Account Management - we create and maintain your profile, verify registration details, and help you access core account settings. Service Delivery - we process deposits, withdrawals, gameplay access, and platform notifications. Security and Fraud Prevention - we detect suspicious logins, bonus abuse, duplicate accounts, and unauthorized transactions. Customer Support - we provide help in English and Filipino. Personalization - we improve content and interface relevance. Legal Compliance - we support AML controls, KYC review, and PAGCOR-related requirements. Platform Improvement and Marketing Communications are handled using measured, policy-based processes.

4. Data Sharing Rules

We do not sell your personal data to third parties. We only share information when it is necessary to operate the platform, complete transactions, meet legal duties, or support essential services. Payment Processors - data may be shared with GCash, Maya, GrabPay, and banking partners to complete deposits and withdrawals. Game Providers - limited technical data may be transmitted for game delivery only. Legal Obligations - information may be disclosed to law enforcement, PAGCOR, or other competent regulators where legally required. Service Providers - hosting, analytics, fraud monitoring, and support vendors may process data under confidentiality terms. Business Transfers - data may be transferred during a merger, acquisition, or asset sale, subject to lawful safeguards.

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5. Cookies and Tracking

We use cookies and similar tracking tools to keep the platform functional, secure, and easier to use. Essential cookies support login sessions, navigation, fraud checks, and payment continuity. Performance cookies help us understand site speed, page flow, and technical errors so we can improve reliability. Functional cookies remember preferences such as language, device behavior, and certain account settings. Marketing cookies may help us measure campaign effectiveness and limit repeated ad exposure where permitted. You can control cookies through your browser settings, although disabling some categories may affect account access or gameplay features. This section should also be read with the tools available through App if you play on mobile devices.

6. Data Security

We apply layered security measures to protect personal and financial information from unauthorized access, misuse, alteration, or loss. SSL/TLS Encryption protects data transmitted between your device and our systems. Access Controls limit internal data access to authorized personnel with role-based permissions. Secure Storage methods are used for records retention and system protection. Payment Security means we do not store full card details where that is not required for processing, and we rely on secure payment channels for sensitive transactions. Regular Security Audits help identify vulnerabilities and improve controls. Even with these safeguards, no internet-based method or storage system is 100 percent secure, so users should also protect passwords and account devices.

7. Your Privacy Rights

Under the Data Privacy Act, you have several user rights over your personal information. Right to be Informed - you can know what data we collect and why. Right of Access - you may request a copy or summary of data we hold about you. Right to Correction - inaccurate or incomplete records may be updated. Right to Erasure or Blocking - certain data may be deleted or restricted when legally appropriate. Right to Object - you may challenge specific processing activities. Right to Data Portability - you may request transferable data where feasible. For privacy concerns, contact support and we will respond within a reasonable timeframe after identity verification and review of any legal retention requirements.

8. Children's Privacy

This platform is strictly for users aged 21+ and is not intended for minors under any circumstance. We do not knowingly collect, use, or retain personal data from children or underage individuals. Age verification is part of the registration and KYC process, and accounts may be reviewed if submitted details appear inaccurate, incomplete, or inconsistent. If we discover that data has been provided by a minor, we will take steps to suspend the account, block further use, and delete the information where legally permitted. This approach supports player safety, responsible gambling standards, and compliance expectations for online gambling services serving local users.

9. Policy Changes

We may update this policy from time to time to reflect legal developments, operational changes, security improvements, or adjustments to our services and payment processes. When updates are made, the Last updated date shown on this page will be revised so you can identify the latest version. If a change is material, we may also provide notice through the website, account messages, email, or other suitable channels. Your continued use of the platform after an updated version becomes effective means you accept the revised terms. We encourage users to review this page periodically, especially before using new features or completing important account actions through Home.

10. Contact Us

If you have questions about this 63pinas data policy Philippines page, our handling of personal data, or a request involving access, correction, deletion, or objection, please contact our support team through the channels available on the platform. Assistance is available in English and Filipino, and privacy-related inquiries are handled promptly with identity checks where needed to protect account security. If you believe your concerns have not been addressed properly, you may also seek guidance from the National Privacy Commission, which is the data protection authority in Philippines. We aim to handle every request fairly, transparently, and in line with legal obligations, operational security, and user trust.

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FAQ

What data does this platform collect from users?

We may collect account details, contact information, KYC documents, payment records, gameplay activity, device data, and support communications. This helps with registration, transaction processing, fraud prevention, legal compliance, and customer support. The exact data collected depends on how you use the platform and which services you access.

Is my GCash and payment information secure?

We use security controls such as SSL encryption, restricted access, secure storage practices, and monitored payment workflows to protect transaction data. Sensitive payment handling is limited to what is necessary for deposits, withdrawals, and compliance checks. While no system is completely risk-free, protective measures are applied across the platform.

Can I request deletion of my personal data?

Yes, you may request deletion or blocking of eligible personal data under the Data Privacy Act. Some records may need to be retained for legal, regulatory, anti-fraud, or transaction documentation purposes before full deletion can happen. Requests are reviewed after identity verification to protect your account and privacy.

Does this platform share data with third parties?

Yes, but only in limited and necessary cases. Data may be shared with payment processors, technical service providers, support tools, regulators, or authorities when required by law, and with business partners involved in essential platform operations. We do not sell personal data to outside marketers or unrelated third parties.

How are cookies used on this platform?

Cookies are used to keep login sessions active, improve performance, remember preferences, support security checks, and measure how the website is used. Some cookies are essential for account access and payment continuity, while others help with analytics or marketing controls. You can manage cookie settings through your browser, though some features may stop working properly.