63pinas terms of service Philippines

Read 63pinas terms of service Philippines for account rules, KYC, deposits, withdrawals, bonuses, disputes, and player obligations at 63pinas. 18+ only.

Last updated: June 2026

These 63pinas terms of service Philippines govern your access to and use of our online casino platform, mobile site, and related services. By visiting, registering, depositing, wagering, or withdrawing, you confirm that you have read, understood, and accepted this legally binding agreement between you and us. If you do not agree, you must stop using the platform immediately. We may update, revise, or replace these terms at any time to reflect operational, legal, security, or responsible gambling requirements. Any continued use after changes are posted means you accept the updated terms and agree to remain bound by them.

1. Acceptance of Terms

By accessing our website, using the mobile experience through App, opening an account, or participating in any betting or gaming activity, you enter into a binding contract with us under these casino terms Philippines. These terms apply to all features, content, transactions, support interactions, and promotional participation on the platform. We reserve the right to amend the rules, policies, and procedures at our sole discretion whenever necessary. Material updates may be highlighted through notices on the site or during login, but it remains your responsibility to review the latest version. Continued access or use after publication of changes constitutes your full acceptance of the revised terms and conditions.

2. Eligibility Rules

You may use our services only if you are at least 21+ years old, physically located in the Philippines, and legally capable of entering into binding contracts. We enforce a strict anti-underage policy and may request proof of age at any stage, including PhilSys or another valid government-issued ID. You are responsible for ensuring that your use of the platform complies with all local laws and restrictions applicable to you. If you are subject to self-exclusion, a cool-off period, or any legal incapacity, you must not register or attempt to access the service. Creating a new account during an active self-exclusion period is strictly prohibited and may result in immediate closure.

3. Registration and Security

To create and maintain an account, you must provide accurate, complete, and current information, including your real name, valid mobile number, date of birth, and any other details we reasonably request. Only one account is permitted per person, household, device, payment source, and identifiable profile unless we expressly approve otherwise in writing. Multi-accounting is prohibited and may lead to suspension, closure, voided bets, and forfeiture of balances or bonuses. You are solely responsible for safeguarding your username, password, device access, and verification codes. For security and KYC purposes, we may require government-issued identification, proof of address, and proof of ownership of any payment method before allowing full account use.

4. Deposits and Withdrawals

All account transactions are processed in PHP and are subject to our internal security controls, payment review procedures, and applicable AML obligations. We support local payment methods commonly used by players in Philippines, including GCash, Maya, GrabPay, bank transfer, and over-the-counter options. Deposit requests are usually credited instantly once the payment provider confirms the transaction, although delays may occur because of banking, network, or compliance checks. We do not accept third-party deposits, and funds must come from an account or wallet registered in your own name where possible. We do not charge deposit fees, but your bank or wallet provider may apply its own charges.

  1. 4.1 Supported Payment Methods - We may offer GCash, Maya, GrabPay, bank transfer, and over-the-counter channels, with availability subject to verification, maintenance, and provider rules.
  2. 4.2 Deposit Terms - Minimum deposit requirements apply in PHP, credits are instant in most cases, third-party funding is prohibited, and we may reject or reverse suspicious transactions.
  3. 4.3 Withdrawal Terms - Withdrawals are sent only to verified accounts, usually to the same method as the deposit where possible, and may take minutes to hours after review and approval.
  4. We may request additional ID, payment screenshots, or source-of-funds details before processing a withdrawal, and we may delay, limit, or refuse suspicious cash-out requests.

5. Bonuses and Promotions

Any promotion, reward, cashback, rebate, or bonus terms offered on the platform or through Promotions forms part of these 63pinas terms and conditions Philippines. Bonuses are not guaranteed and remain subject to eligibility review, campaign limits, technical validation, and abuse screening. Wagering requirements must be fully completed before bonus-related winnings become withdrawable unless a specific promotion states otherwise. Bonus expiry periods apply, game contribution rates may vary, and a maximum stake rule may apply while a bonus is active. Only one promotional entitlement may be allowed per person, household, IP address, device, or payment method. We may cancel, amend, reclaim, or void any bonus and related winnings where abuse, irregular play, or breach is identified.

6. Responsible Gambling

We support responsible gambling and expect all users to treat betting as entertainment, not as a source of income or financial recovery. You may request deposit limits, cooling-off measures, account restrictions, or self-exclusion through support or by reviewing tools linked from Responsible Gambling. During any self-exclusion period, you must not attempt to open another account or use another person's details to regain access. We may also issue reality-check reminders, transaction reviews, or account interventions where risk indicators appear. Protection of minors is a core requirement, and anyone under 21+ is strictly forbidden from using the service. If you believe gambling is becoming harmful, seek help immediately and stop play.

7. Prohibited Activities

The following actions are strictly forbidden under this 63pinas user agreement PH and may result in immediate suspension, permanent termination, confiscation of balances, voiding of bets, withholding of promotional value, and reporting to relevant authorities where required by law or AML policy. We may investigate activity using internal monitoring, payment tracing, device analysis, and identity review. Attempting to bypass our controls, exploit weaknesses, or interfere with fair play undermines player safety and platform integrity. Any decision we make in response to prohibited conduct may be applied without prior notice where urgent security, fraud prevention, or regulatory concerns exist, and our records may be used to support enforcement action.

Fraud - Using false information, stolen payment tools, chargebacks, or deceptive conduct.
Multi-accounting - Creating or operating more than one account without our written approval.
Money laundering - Using the platform for AML evasion, layering, or suspicious fund movement, which may be reported to authorities.
Collusion - Coordinating with others to gain an unfair advantage in any game, market, or promotion.
Software manipulation - Using bots, scripts, automation tools, hacks, or unauthorized software.
Exploitation of errors - Taking advantage of bugs, pricing mistakes, or technical faults instead of reporting them.
Unauthorized access - Attempting to access another account, restricted systems, or protected data.
Abusive behaviour toward staff or users - Threats, harassment, hate speech, or repeated misconduct.

8. Intellectual Property

All software, text, graphics, interface elements, logos, trademarks, databases, audio, video, and other content made available through the platform are owned by us or licensed to us and are protected by intellectual property and unfair competition laws. You receive a limited, personal, non-transferable, and revocable right to use the service solely for lawful personal entertainment in accordance with these terms. You may not copy, modify, distribute, republish, reverse engineer, scrape, frame, sell, or commercially exploit any part of the platform without our prior written consent. Any third-party game provider, payment partner, or technology supplier retains its own rights in the content and systems it provides.

9. Limitation of Liability

The service is provided on an as is and as available basis to the fullest extent permitted by applicable law. We do not guarantee uninterrupted availability, absolute accuracy, continuous access, or error-free operation, and temporary downtime may occur because of maintenance, internet instability, third-party provider issues, security events, or force majeure. To the maximum extent allowed, we are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, opportunity, or business interruption arising from your use of the platform. You acknowledge that gambling involves risk and accept full personal responsibility for all wagering decisions, losses, and financial consequences resulting from your activity.

10. Termination of Accounts

You may request closure of your account at any time by contacting support, after which any remaining eligible balance may be withdrawn subject to verification, transaction review, and KYC completion. We may suspend, restrict, or terminate access immediately where we suspect rule violations, fraud, identity mismatch, payment irregularity, bonus abuse, AML concerns, failed due diligence, prolonged inactivity, or legal and regulatory requirements. During an investigation, funds may be temporarily withheld until the matter is resolved. Closure of an account does not remove your obligation to comply with these terms, settle outstanding issues, or cooperate with verification requests. Records may be retained where needed for legal, security, audit, or dispute purposes.

11. Law and Disputes

These casino terms Philippines are governed by applicable law in the Philippines and interpreted in a manner consistent with relevant regulatory standards, including PAGCOR rules where applicable. Before starting formal proceedings, you agree to first contact support and attempt informal resolution in good faith by providing full details of the dispute, account information, and supporting evidence. If the matter is not resolved informally, the parties agree to seek mediation before escalating to binding arbitration as permitted by law. Any claim must be brought on an individual basis only, not as part of a class, collective, or representative action, unless mandatory law requires otherwise.

12. Changes to Terms

We may revise these terms whenever necessary to reflect business updates, legal obligations, payment process changes, security improvements, product adjustments, or responsible gambling measures. Updated provisions become effective upon posting on the platform unless a different effective mechanism is required by law. Where changes are material, we may provide notice through the website, login prompts, email, SMS, or account alerts, but you remain responsible for reviewing the current version before continued use. If you do not agree with any amended provision, your sole remedy is to stop using the service and request account closure. Continued access, deposit, wagering, or withdrawal activity after publication means you accept the revised terms.

13. Contact Us

If you have questions about these terms, account restrictions, KYC review, payment verification, self-exclusion, or dispute handling, you may contact our support team through the channels listed on Home. Assistance is generally available in English and Filipino, and we aim to respond within a reasonable time based on queue volume, issue complexity, and the need for document review. For faster handling, include your registered mobile number, username, transaction reference, and a clear summary of the concern. In the final paragraph of this legal notice, we remind all users that 63pinas is intended only for eligible adults who understand and accept these binding rules before using any service.

FAQ

You may request account closure by contacting support and asking for termination or self-exclusion, depending on your needs. Any remaining eligible balance may be withdrawn after identity checks, payment review, and KYC completion. If there is an active investigation or unresolved verification issue, closure and cash-out may be delayed until review is finished.
If you breach the terms, we may suspend or permanently close your account, void bets, cancel bonuses, and forfeit part or all of your balance where the violation affected eligibility or fairness. Serious cases involving fraud, AML concerns, unauthorized access, or underage use may also be reported to the proper authorities or handled under applicable regulatory procedures.
No. Promotions are discretionary and subject to eligibility, verification, campaign limits, technical validation, and compliance with bonus terms. Wagering requirements, expiry periods, contribution rates, and maximum bet rules may apply before bonus-related winnings can be withdrawn. We may refuse, change, or cancel a promotion where abuse or irregular play is detected.
A GCash withdrawal is often processed within minutes to hours after approval, but actual timing depends on account verification, security checks, transaction volume, and wallet provider performance. If extra KYC documents or payment ownership proof are needed, the request may take longer. Withdrawals are usually sent only to verified accounts in your own name.
KYC means Know Your Customer verification. It is the process of confirming your identity, age, address, and payment ownership to protect player safety, prevent fraud, and support AML compliance. You may be asked for a government-issued ID such as PhilSys, proof of address, and evidence that your GCash, Maya, bank, or other payment method belongs to you.
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